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Community Activity
TV guide freeze
Just interested to see if anyone else experienced this? TV guide froze on Tuesday - wouldn’t respond to any inputs. Rest of BoxPro functioned normally.Didn’t respond to hard reboot, took a factory reset to restore normality.There was a big update on ...
No way to contact EE store for update on repair
I gave in my iPhone yesterday afternoon for an in-store battery replacement, paid, and was told it would be completed by the next day. Today I have checked the online repair tracker and it says 'The device needs to be exchanged and the swap device ha...
Resolved! Double Data not added
On the 21th April EE texted me because you are with BT & EE you can now get double data text double back to us. I did they messaged me back the same day we will get this done for you and get back to you. Well it’s now 14th of May and no double data y...
Cannot access the XBOX game Pass
I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...
unwanted transfer from BT to EE
My vulnerable 85 year old mother-in-law received a message from BT saying she had requested to move to EE and someone would come round and install new equipment. Thinking this was a scam, I called BT to check. Turns out BT had initiated this without ...
Special Svce on my mnthly account
My telephone account shows calls to "Special Svce" What is this?
Coverage status
Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...
Cancelling phone contract
How do I cancel my mobile phone contract. I have tried ringing, get automated messages, my phone that is connected to the number is just basic and has no internet, nothing is never simple, it’s so frustrating
Resolved! Trying to contact EE from USA
Hello EE. Community, before travelling to USA I have contacted EE and they said my roaming is active for both numbers, but one number is not active. Now while in USA i tried many times to contact EE via the number 0800 number and the the full number ...
Resolved! Scam calls offering 40% discount
020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...
