I set up my son on the £5 pack on June 2023, paying by direct card payment each month. I’m sure when I took out this pack that it said it would accumulate data boosts, (upto a maximum of 6 )every time I bought 3 packs. Since October I’ve been raising queries with EE as the data boosts have not appeared.
I keep getting different responses, from a sorry and don’t worry its sorted now and next month you’ll get the boost (which didn’t happen) to now being told you don’t get boosts on £5 packs.
The £5 pack is no longer available for new customers but I believe you can stay on it if you already have it.
Is there anyone that can confirm they are on the £5 pack and get data boosts? As EE seem to now only be saying I don’t qualify….
