£5 Everything Pack

Candyfloss666 · ‎19-08-2022

Hello, I have an account with you and my daughter's number is under my account but how do I purchase a monthly pack for her mobile through my account? 🤔

Thanks in advance. 😊

XRaySpeX · ‎19-08-2022

@Candyfloss666 : Switch to her account from the drop-down in the Menu of your online MyEE & then go to Packs from the Menu.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Candyfloss666 · ‎24-08-2022

Thank you for responding.
The trouble I'm having with that though is, it says I have a Single User Account and there is no option to change accounts, however, her number is registered under my account, weird. Maybe I should just call EE. lol
Any further tips?

Leanne_T · ‎24-08-2022

Hi @Candyfloss666

Is this happening on both your My EE app and My EE online?

Leanne 🙂

XRaySpeX · ‎24-08-2022

The Single User Account is the current single a/c being shown by MyEE with its a/c no. below. Open up the "Switch accounts" drop-down below that & you will see all the other Single User Accounts together with their a/c nos. that are under this MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP