4GEE WiFi Mini

DW007 · ‎23-08-2022

4gee Wifi PAYG issues with buying top up data from my account, I'm either getting "403 Forbidden" error messages every time I try to login or the web page crashes every time I try and use my account credit to buy data - Is it me or does EE have a problem?

Christopher_G · ‎23-08-2022

Hi @DW007

Could you try on a different device or browser please?

Chris

XRaySpeX · ‎23-08-2022

Are you using the http://add-on.ee.co.uk/purchase page? Yes, that's been Forbidden for about 2 weeks & EE hasn't yet fixed it. Try clearing your browser's cache & cookies. That might work temporarily.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

paulhannon001 · ‎23-08-2022

I have the same problem - I've no idea how much data is still available on my PAYG account.

Christopher_G · ‎23-08-2022

Hi @paulhannon001

Did you try the link that @XRaySpeX posted?

Chris

paulhannon001 · ‎24-08-2022

Hi

I tried the link on my wife's laptop and found the info I wanted, but still cannot get it on my own laptop.

Paul

Christopher_G · ‎24-08-2022

Have you tried clearing your cache and cookies, @paulhannon001?

Chris

paulhannon001 · ‎24-08-2022

I cleared cache and cookies progressively from last hour, 24 hours, seven days and then four weeks. I still cannot access this data page.

At this stage, I'm inclined to just leave it.

Many thanks for your help

Paul