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Top up credit not showing on my 4GEE WiFi mini

AlisonMitchell
Visitor

Credit not showing up on my 4GEE WiFi mini EE account 

2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

Hi @AlisonMitchell,

Welcome to the EE Community. 🙂

How did you top up?

Which data plan are you using?

James

XRaySpeX
EE Community Star
EE Community Star

Could your credit have bought your Pack or Add-on?

Visit http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see your data & credit status as well as its mobile no. at the top. What does it say,  obscuring your mobile no.?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP