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£15 Pack Confusion

Garyb20
Investigator
Investigator

Hi, is the £15 pack 25gb or 40gb? Is this outdated/false information? I click on 40gb pack and it says I’m getting 25gb, is there some 15gb bonus? Thanks

8D0CB9E2-BC30-4B01-9CF4-B78FAC56C41D.jpeg

0C7728AB-6F96-4EEA-AC14-402C5BB66A82.jpeg

3 REPLIES 3
Garyb20
Investigator
Investigator

Above was paying via Credit, attached image is if I pay by card (it doesn’t even say).

C15496B6-679D-46A7-B342-F80F77344410.jpeg

 

Linzi_H
EE Community Support Team

Hi @Garyb20 

The first screenshot you've provided (£15 Pack, 25GB, unlimited mins/texts for a duration of 30 days) is the most accurate, as shown here👉 Text services for pay as you go mobile

Can you share the link, or let me know where you've seen the 40GB offer listed?
If you text BALANCE to 150, what information do you get back? 

Linzi

XRaySpeX
EE Community Star
EE Community Star

Depends on what you are looking at to buy.

The £15 pack normally give 25GB data & is probably the pack on your current SIM. Currently you can buy a new £15 SIM from EE pay as you go SIM which comes with an extra 50GB promotional data for 6 months.

Your 1st image is looking at your current pack on your current SIM.

Your 2nd image looks like an old offer of a new PAYG SIM but with only an extra 15GB promotional data. I would guess it's the sale of old stock on a non-EE marketplace like Amazon or eBay.

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