11-12-2022 08:13 PM
Hi. I popped into the Eltham EE branch today and was sold a payg sim with the £10 plan, which I was told normalmy comes with 5gb data but currently comes with 20gb due to a sale which ends in "about 3 months". My EE app and online profile are both shpwing that I have only 5gb data allowance. What should I do to resolve this?
Solved! See the answer below or view the solution in context.
11-12-2022 08:16 PM
Look in your online MyEE Add-ons for the other 15GB or it just might kick in when you exhaust the normal 5GB.
What does texting AL to 150 from it fully report verbatim (it is free)?
11-12-2022 08:16 PM
Look in your online MyEE Add-ons for the other 15GB or it just might kick in when you exhaust the normal 5GB.
What does texting AL to 150 from it fully report verbatim (it is free)?
12-12-2022 07:43 PM
Thank you very much XRaySpeX. I followed your instructions and I have 20Gb allowance - 5Gb on the plan I bought and 15Gb as an add-on. I appreciate your help.
12-12-2022 11:20 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.