22-02-2023 07:37 AM
I've recently got a sim card I ported it from giffgaff , then I wanted to pay monthly for the deal shown on the letter I got with the card, but it didn't show up online, I called ee on 150 and the guy helped me out and put it if I topped up with 10 pounds I'd get the 20gb pack, I'm wondering if this is gonna keep recurring as a 20gb for 10 pack or is this a one time thing
22-02-2023 09:39 AM
Hi @Jxjakub
Thanks for coming to the community.
Can you text BALANCE to 150 and let me know the reply?
Leanne.
22-02-2023 06:08 PM
This is what they reply
Your current balance as of today 18:07 is £0.00. You have 491 minutes, unlimited texts and 19.6GB remaining until 24/03/2023 for your £10 Pack. Your remaining data includes of rolled over data. For more info on your packs, add-ons or free boosts, go to MyEE.
22-02-2023 06:23 PM
Hi @Jxjakub
When you go onto the add-on status checker, is the extra data lined up for next month too?
Chris
22-02-2023 06:29 PM
@Christopher_G : It won't be. That only shows data add-ons, not packs.
22-02-2023 06:31 PM
The way PAYG works is that as long as you keep topping-up your primed pack will keep renewing when the previous 1 expires.
23-02-2023 04:47 PM
Where do I find the add on status checker?
23-02-2023 05:14 PM
You won't, as I said.