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Broad2
Visitor

Hi everyone, I ran out of megabytes after purchasing and I bought a new voucher that will be valid in 30 days. How do I update it to a new voucher? No need to wait 30 days

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@Broad2 : Top-up your credit with the voucher by texting VO {space} the 16-digit voucher no. to 150 & then buy a data add-on by texting ADD DATA to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Michael_D
EE Community Support Team

Hi @Broad2 

Welcome to the community.

Are you looking to top-up with a voucher or buy a pack to get more data?

If you are wanting to top-up, follow the steps that @XRaySpeX mentioned above.

If you have used all of your data and want to start the next pack, you can text NOW to 150 from your phone and the next pack will be started if you have the credit to pay for it.

Michael

@Michael_D : I don't believe you can text NOW until you have bought the pack before its time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP