Other phones & Devices

Mobile hotspot and tethering

I am trying to tether another phone to mine for mobile hotspot. We select the qr code which it recognises as my phone but then still cannot get access to Internet unless using WiFi access which we don't want as trying to avoid roaming charges. What i...

Resolved! Replacement phone upgrade

HiI have a contract that i can up grade if I swap my phone. I am happy to do this.The phone however is a replacement due to loss of original one. Can I still upgrade or is it void due to phone not being the original.

Resolved! Phone insurance

Hi, I have 3 devices that I am paying for. Does my phone insurance cover the sim only phone?

Resolved! You're unable to add another product to your account at this time.

Hello,I've been with EE for a few months now and I only have a SIM card with EE, my current phone's screen is broken and I was looking to get a phone added to my plan but when I have selected to see Pay Monthly option on the website it popped up with...

Resolved! Adding another mobile to my profile

Ive just ported a number over to EE from another provider. How do I add this number to my profile. The ported number is a PAYG whereas my profile phone is a pay monthly.

Resolved! Upgrade

I am half way through a 24 month contract, I want to upgrade from a Galaxy z flip 6 to 7 . The upgrade fee is £100 on Anytime plan. Does anyone know how much it would be if I kept my phone?

Resolved! cancel my digital watch

cancel my digital watchI don't want to be paying too much for my bills, is it possible?

Resolved! Scam alert

How do I cancel scam alert on my phone, as it isn't really working

Need return bag

Hello,I need to send some equipment back to EE as I am not using it, have phoned EE tech support and they told me that a returns bag has been sent but the bag has not turned up yet, phoned again and in total 3 more bags have been ordered but have not...

Resolved! Network unlock site not working

I recently bought a Nokia N86 locked to Tmobile, i attempted multiple times to unlock it on the site https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock but after inserting my IMEI get the message: "Application error: a cl...

Other phones & Devices

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