03-10-2023 02:08 PM
Hi I've just got the X6 Play for my daughter but can't use it as there seems to be no sim... can this be connected as an eSim?
03-10-2023 04:02 PM
Hi @AR62
Thanks for coming here.
Did you purchase the watch from EE?
Was there a SIM card included in an envelope in the packaging?
Leanne 🙂
24-10-2024 09:47 PM
I have just bought 2 and the sims came in an envelope - however both have been in the watches for 6 hours and still no signal…
25-10-2024 10:51 AM
Hi @Cazzy2010,
Welcome to the Community!
It can take up to 24 hours for your SIM to activate, but this may well happen sooner.
Rach
