Xplora X6 Play

AR62
Visitor

Hi I've just got the X6 Play for my daughter but can't use it as there seems to be no sim... can this be connected as an eSim?

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @AR62 

Thanks for coming here. 

Did you purchase the watch from EE? 

Was there a SIM card included in an envelope in the packaging? 

Leanne 🙂

Cazzy2010
Visitor

I have just bought 2 and the sims came in an envelope - however both have been in the watches for 6 hours and still no signal…

Rach_H
EE Community Support Team

Hi @Cazzy2010,

Welcome to the Community!

It can take up to 24 hours for your SIM to activate, but this may well happen sooner.

Rach