Reporting a lost phone out of hours query

[Jenny150]

Hi, I am trying to report my stolen Sim/phone. Your 24/7 phone line does not exist. It says office hours only/ then cuts you off!

[chistery]

Hi @Jenny150  There is an option for lost and stolen and it is open 24 hours. 

[Katie_B]

Good morning @Jenny150. 

I am sorry to hear your phone has been stolen. 

Are you calling 07953 966 250?

Speak soon, 

Katie

[TJS1234]

Hi, my wife's phone has just been stolen.

I have tried to report this via 150 and +447953966250 but I am always informed the office is now closed. 

I have also tried the help chat and WhatsApp options but still cannot reach anyone.

How are we supposed to report it stolen in order to have it blocked?

Many thanks in advance.