Complaint

[Catmartin1961]

Was mis sold TV package on proviso Discovery plus included sports Not only have they blocked my complaint They have refused access to the selling conversation plus they have blocked my attempts to add sport Need to cancel everything but no one will talk

[Catmartin1961]

Why not get it sorted!? I’ve wasted hours on the phone!

[Christopher_G · Accepted solution]

Hi @Catmartin1961 

Welcome to the community.

I know you mentioned that you had a case opened with our Customer Support team. If you fill in this complaint form, a dedicated team will be able to look into the complaint and how it was handled.

They'll then contact you directly to discuss it. Hopefully, they can help find a solution to this with you.

Chris