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Can’t link phone to app

GillIAm
Visitor

on ‎05-07-2026 07:17 AM

I have been with EE for years and have never changed my number but I can’t link my phone to the app. This is very frustrating and appears to be a common complaint. What’s going on? 

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

on ‎05-07-2026 09:32 AM

Hi @GillIAm 

What error message are you receiving.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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