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iphone 17 pro max order

cobies
Investigator
Investigator

hi everyone, i ordered an iphone 17 pro max in silver, 512gb, and it said 1 day for dispatch. ordered it around 5:30pm. will it come tomorrow? or is the cut off 5pm? 

TIA!

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @cobies 

You'll need to check EE order tracking: https://ee.co.uk/help/orders

You should get DPD app as well becase you'll need a pin for delivery.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@cobies  The website says “usually dispatched on 1 day” not that it will be dispatched in one day.     You should be getting an email with a rough delivery time frame.  My Mrs just got her 17e which has the same usually dispatched in 1 day on the website but the email stated 3-4 days.  It was 4 days ordered Monday got Friday. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

Hi @cobies 

You'll need to check EE order tracking: https://ee.co.uk/help/orders

You should get DPD app as well becase you'll need a pin for delivery.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.