Community Activity

HD calling to Three number only works one way

Hi, I am testing calls between EE and a new Three number. I can call from Three to other providers including EE and the call is in HD (AMR-WB).I can call from Vodafone to the Three number and it is also in HD (AMR-WB) however when I call from the EE ...

whiskerp by Skilled Contributor
  • 2892 Views
  • 36 replies
  • 2 Helpful

New mast has signal but no connectivity

We generally have no phone signal whatsoever but where there was a 'just usable' signal that has now been swamped by a new mast (finally!) turned on.Only it seems to be putting out a carrier with no connectivity.So we are worse off than before it sta...

4wd by Investigator
  • 419 Views
  • 23 replies
  • 0 Helpful

Resolved! Can not link broadband account

I have recently switched over to EE broadband from sky.  I already have an ee mobile account.  I have been trying to link the broadband to my account but it will not work.  I have received emails saying “check out your bill by logging into to your on...

Linzage by Visitor
  • 2997 Views
  • 50 replies
  • 27 Helpful

Porting number/adding landline after placing order.

I'm switching over to EE from Vodafone but forgot about my landline phone and porting over my number when going through ordering which has now been placed.So, what do I need to do to both add a landline and ensure I keep my existing number, I'm assum...

EE Broadband account login problems

Help, we signed up to EE broadband several months ago. There is no problem with the connection, but I cannot login online to manage my account or add another phone contract to join "EE one". I think it might be because we signed up over the phone and...

Hello, I cannot send text messages to my EU contacts. It says 'not delivered' - message send failure. I can call / text /send/ receive calls and texts to UK & call EU numbers. I am at home and also tried I-message. No issue with wifi. Thanks for supp...

Ketsia7 by Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

EE contract

I have been with EE for many years. My son suffers with schizophrenia and EE have repeatedly sold him contracts that he can't pay and I have had to foot the bill. I have contacted EE on many occasions and they still sell him contracts. I have had eno...

1Tblues by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

EE One

I have been an EE mobile (sim only) user for a good few years now and last week my EE Full Fibre and EETV went live but when I signed up to this there was no mention of the EE ONE benefits at all by the advisor who did this, will it automatically be ...

Jules1270 by Established Contributor
  • 11 Views
  • 2 replies
  • 0 Helpful