19-05-2026 01:11 AM
Solved! See the answer below or view the solution in context.
19-05-2026 08:05 AM
Hi @5andyJobanputra.
Welcome to the community.
I'm sorry to hear your phone has been stolen.
To apply a block you will need to get in touch with our customer care team.
The team will then be able to send you a replacement SIM and if you have insurance get you through to the relevant team.
Should you need a SIM quicker, you also have the option to visit your local EE Store with photo ID.
Katie
19-05-2026 08:05 AM
Hi @5andyJobanputra.
Welcome to the community.
I'm sorry to hear your phone has been stolen.
To apply a block you will need to get in touch with our customer care team.
The team will then be able to send you a replacement SIM and if you have insurance get you through to the relevant team.
Should you need a SIM quicker, you also have the option to visit your local EE Store with photo ID.
Katie