My order

Sherzad
Contributor
Contributor

Hello,Last week I placed order iphone 14pro max, but till now I didn't receive anything also order track number it doesn't work. Could you explain to me what should I do please. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Sherzad  there is a waiting period of between 7 to over 28 days depending on the model type you ordered.   Obviously you cannot track a device until a device is allocated to you.  

 

what colour and storage size did you order? 

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