07-04-2026 04:23 PM - last edited on 08-04-2026 08:02 AM by Ali_A
Hi I have lost my phone could you please send me a new SIM cards my number is ************** my name Brian
Mod edit: [please don't post personal information on the community].
07-04-2026 04:41 PM
Good afternoon @Brian662.
I am very sorry to hear you have lost your phone.
Do you have insurance with EE?
You can order a replacement SIM by getting in touch with our customer care team OR by popping by your local EE Store with photo ID.
I would also recommend reporting this as soon as possible to customer care so they can ensure a block is put in place so your SIM can't be used.
Our Lost or Stolen Help page has some great information.
Katie
07-04-2026 04:43 PM
@Brian662 : This user discussion forum can have no access to your specific account nor does it send out SIMs. You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.