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Locked

Shazz7264
Visitor

‎16-11-2023 03:57 PM

I have locked my phone by accident and can’t remember the password . Could anyone help me to get back in please as the hours keep going up if I get it wrong x 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎16-11-2023 04:53 PM

Hi @Shazz7264 

What device do you have. 

In most cases you get two options your primary unlocking system and backup such passcode. If you cannot remember these then you'll need to factory reset your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎16-11-2023 04:55 PM

You're effectively asking to bypass device security.

Are you using Android or Apple?

0 Helpful