31-03-2023 02:48 AM
I bought this Wi-Fi router but it has got sim lock
ee says can unlock all devices from them for free
can you unlock mine please?
31-03-2023 03:20 AM
You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no.
31-03-2023 03:29 AM
That doesn’t work. I did try
keep saying something went wrong and to try later. I tried many times and nothing.
31-03-2023 03:37 AM
Did you obtain the IMEI from the router's System Settings?
31-03-2023 03:41 AM
It’s on the router sticker and on the box
If I use some online IMEI check system it does recognise the imei and name of the router.
when I put on EE website is says there is a problem. So I’m confused
31-03-2023 03:45 AM - edited 31-03-2023 03:45 AM
But is it the same in its actual settings? It would be a sanity check to be sure. IMEIs come in ranges for a particular device model & so would be recognised even if it were wrong.
31-03-2023 03:48 AM
I don’t know how to get to the settings.
could you advise please?
31-03-2023 03:58 AM
Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. Then look for its System Settings.
31-03-2023 10:44 AM
Hi
I did open setting on my laptop and it’s the same IMEI number
what would you advice next ?
31-03-2023 11:29 AM
Sorry, impasse. All you can do is call CS to unlock it.