How do I find out when I got my phone?

[Sophstar_25]

How long have I had my phone and how do I get to online chat? 

Thank you

[Chris_S]

Great question @Sophstar_25 

You can find your contract dates within your EE account online under Plans & subscriptions. 

[Sophstar_25]

It only says about my current plan. 

[Christopher_G]

It would only show the contract dates for your current plan, @Sophstar_25. Are you looking for details of a previous contract?

Chris

[Sophstar_25]

Yes I certainly am. 

[Christopher_G]

OK, thanks @Sophstar_25 

If you speak with our Mobile Care team, they'll be able to find that information and share it with you.
Chris

[Sophstar_25]

How do I do that?

[Christopher_G]

If you click on this Contact Us link, you'll get some options to speak to us, @Sophstar_25 

There's also a live chat service in the help section of the EE App.
Chris

[Sophstar_25]

How do I see this?

[Katie_B]

Hi @Sophstar_25. 

Live Chat can be found in your EE app under 'Help'. 

Katie 🙂