Community Activity

Xbox game pass still subscribed after account cancellation

Hi,I left EE some time ago (well over a year) and today I discover on my Xbox that game pass is still present.I'm unable to cancel this via Microsoft and my EE account has no active service and shows errors in places.How can I get this cancelled full...

richaswr by Contributor
  • 1173 Views
  • 22 replies
  • 4 Helpful

Resolved! Disable Voicemail on Landline

Like many others it seems, I am trying to disable voicemail for my elderly mother.  It causes serious problems when people assume that because they left a message it will be listened too. I am guessing that the people who create these systems don't h...

mrj_et by Visitor
  • 6705 Views
  • 33 replies
  • 37 Helpful

Sky to EE switching offer

HiI’ve switched from Sky to EE broadband due to the £300 switching offer. The switching team are asking for a pdf final bill from Sky but I don’t receive bills like that - I’ve sent them the email that Sky sent me with the Early termination charges a...

Jimbo2024 by Investigator
  • 2465 Views
  • 24 replies
  • 5 Helpful

MOBILE DATA ERROR

PAYG PHONE, IPHONE 5S, VERSION 12.5.7  SHOWING NO SERVICE, CANT MAKE OR RECEIVE CALLS OR EVEN TEXTXAND GET THIS ERROR MESSAGEmobile data upload failed, your iphone cannot make and receive calls or access mobile data until it has been updatedWON.T UPD...

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

dzl by Visitor
  • 14769 Views
  • 59 replies
  • 20 Helpful

WF13 location

Hi since last Thursday EE coverage been really poor blackspotting no steady coverage nothing loads up. I have to put my home WiFi on to get messages or calls just can't get good signal and been fine since we moved to area haven't had any issues till ...

Services haven’t been restored

My phone line was restricted on the 22nd of April, spoke to someday and there had been an error made with my payment plan. I’d paid the bill on the 13th so was confused but thought it was all sorted. The Barr was lifted and everything was fine till T...