EE Store

liv221
Visitor

 I took my device into the store for a repair and was advised that I’d be contacted once it was ready for collection. I’ve been tracking the repair through the link that was sent to me, and for the past two days it’s said that my device has been fixed and returned to the store  but I haven’t received any notification or call to say it’s ready to pick up. What would be the best option here? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@liv221  Call the store or go to the store. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@liv221  Call the store or go to the store. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ritu_D
EE Community Support Team

Hi @liv221 

Welcome to the community. 

As @Chris_B has advised above I would recommend either calling the store or popping in. 

Thanks 

Ritu