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Can I be charged extra on top of what’s already been paid for a screen repair?

Skully2
Investigator
Investigator

I had my google pixel 7 pro sent off for a screen repair and at the in store booking was charged £150. Today I have received email and voicemail saying that their is a quote that the repair centre are waiting for my response from and that I need to get in touch with my local store. Does this mean there is going to be an extra charge on top of the initial payment of £150? If so why have I paid £150 for the screen repair? 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

I'd recommend speaking to your local store where you deposited the phone. An admin mix-up sounds distinctly possible.