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unable to add a device on my account

4130rider
Investigator
Investigator

when i first signed up with ee i had no problem adding another device on my account but now suddenly i cant and its disgraceful, in the past ive paid good money per month averaging £80-£100 and now im getting notified i cant add an item now,its bang out of order i know i shouldnt of started a new contract,before i did i was offered so awesome deals, i feel properly ripped off by ee,,,i cant even get some earbuds,also since 2019 im sure ive been over charged, some months ive paid ridiculous amounts, some at nearly £150 per month and i get treated like this!   nice one ee 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @4130rider 

Welcome to the community.

Have you spoken with our Mobile Care team? They'll be able to check eligibility to see what you can add to your account.

Chris