05-02-2024 03:42 AM
when i first signed up with ee i had no problem adding another device on my account but now suddenly i cant and its disgraceful, in the past ive paid good money per month averaging £80-£100 and now im getting notified i cant add an item now,its bang out of order i know i shouldnt of started a new contract,before i did i was offered so awesome deals, i feel properly ripped off by ee,,,i cant even get some earbuds,also since 2019 im sure ive been over charged, some months ive paid ridiculous amounts, some at nearly £150 per month and i get treated like this! nice one ee
05-02-2024 08:54 AM
Hi @4130rider
Welcome to the community.
Have you spoken with our Mobile Care team? They'll be able to check eligibility to see what you can add to your account.
Chris