tablet not in stock.

[maddog11]

i upgraded to a new tablet on 7th nov.told in stock next day del.now told samsung s8 not in stock.will take 14 days.but agent not sure.i have 4 accounts with ee.this is bad customer service.....after 27 yrs with orange/ ee i shall close all accounts for good.ee are getting worse.customer loyalty means nothing.......

[Chris_B]

@maddog11   A device not in stock isn’t bad customer service at all.  EE are waiting on more to come from the manufacturer.  They can not keep a new supply coming in they have to run down what they have or they could be left with devices on the shelf if they don’t sell anymore.  

[maddog11]

Wrong.The agent told me next day delivery.In stock.....end of.****customer service....Im closing all 4 accounts anyway..........

[Christopher_G]

I'm sorry to hear that, @maddog11. It sounds like there could have been a mistake in checking the delivery timescales.

I've checked and the Samsung S8 definitely has an estimated delivery timescale of 'within 14 days'.

Chris