05-11-2022 01:43 PM - edited 05-11-2022 01:44 PM
Hi,
i made an order for store delivery, when i check ee tracking it says it was dispatched yesterday morning. i cannot track this any further and i was hoping it would be ready to pick up today but i have not heard anything. Is this normal?
05-11-2022 02:17 PM
Hi @ellrenee
Thanks for coming here.
Once DPD have delivered the device, the store will contact you to arrange collection once this is ready.
Thanks.
Leanne.
05-11-2022 03:45 PM
@ellrenee You could always try calling the store to see if they have it. Be prepared to wait as the sales staff could be busy so might not be able to answer the phone straight the way