21-11-2023 12:08 PM
if i placed an order for an upgrade and didn’t choose to pay upfront but changed my mind after the order is placed can i still pay the upfront cost ?
21-11-2023 01:40 PM
@d929_ You pay any upfront cost that is required for that device/tariff at that time, you don’t get a choice if you don’t want to pay it.
21-11-2023 01:44 PM
Hi @d929_
Thanks for coming here.
Has the upfront payment been added to your account instead?
Leanne 🙂
22-11-2023 11:06 AM
22-11-2023 06:19 PM
Hi @d929_
You can make additional payments in your EE app and this would reduce future bill payments.
Leanne.