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order - no access to phone to see SMS delivery

david-4486
Investigator
Investigator

‎21-08-2024 08:07 PM

Hey, i recently ordered a pixel pro - it says out for delivery and to check text messages for updates on time slot etc.. how can I find out when its going to be delivered as my phone is currently broken and have no access too see SMS messages. Would DPD also send an email? TIA 

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1 REPLY 1
Michael_D
EE Community Support Team

‎22-08-2024 08:29 AM

Hi @david-4486.

Thanks for coming to the community.

I can totally understand you'll want to keep an eye on the tracking so you don't miss the delivery of the new phone. The DPD updates would usually just come through by text, rather than email. Do you have access to another phone to pop your SIM into to get the text?

Michael

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