16-09-2026 09:49 AM - last edited on 16-09-2026 10:38 AM by Michael_D
hi so i ordered an ipad from you guys a few days ago and within the first day its just showing that my order has been delayed, and nothing else has updated i don’t why it’s delayed literally no info has been given, i cant call you guys to ask because im not an ee phone customer i just bought the ipad from you guys without the sim just the device itself. when i tried calling the other phone number non of the options were right can you please see why my order is delayed i’d like some info at least the order number is EE-********
[Mod edit - removed order number. Please do not put account details in the community]
Solved! See the answer below or view the solution in context.
16-09-2026 11:49 AM
Hi @zaza2502,
Welcome to the EE Community
What is the model, colour, size etc you have ordered? We have no access to your order via these forums but I should be able to check the stock.
If you wish to speak to someone about your order you can call us on 0800 079 0062 to speak about tech device orders like yours rather than contract orders.
Alex
16-09-2026 11:49 AM
Hi @zaza2502,
Welcome to the EE Community
What is the model, colour, size etc you have ordered? We have no access to your order via these forums but I should be able to check the stock.
If you wish to speak to someone about your order you can call us on 0800 079 0062 to speak about tech device orders like yours rather than contract orders.
Alex