no update

[Loopylou4]

i ordered an upgrade yesterday 09/09/2022this morning i see my new contract has started  but i have had no update on when my new handset will be delivered when i try and track it says we can’t help as this moment ? 

[Leanne_T]

Hi @Loopylou4

If the plan has changed this does usually indicate the phone has been dispatched. 

Have you downloaded the DPD app using the email and postcode to check for any deliveries? 

Leanne