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Do i need to put anything in prepaid envelope

Luke744
Visitor

‎09-09-2022 10:48 AM

Hi 

I'm about to send my old phone back to ee in prepaid envelope,

Do I need to put anything else in envelope? I.e a note?

 

Kind regards

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎09-09-2022 11:46 AM

Hi @Luke744

If you are using the returns package supplied by us, you should not need to add anything into the package. 

If you do wish to add a note, include the account number or mobile number and IMEI number of the device. 

Leanne.