new pay monthly order

[chrispink776]

i placed my order online on the 6th sept 

yet i have not heard anything else about my order, i got a email with a order number yet when i log in to see any updates on my order i get 

Sorry, we can't show your order details right now. 

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

For the latest news on device launches, pop by the EE Community.

For more info on ordering, or if your order hasn't arrived, visit our Help section. 

i might just cancel and go with o2 

[Christopher_G]

Hi @chrispink776 

Welcome to the community.

Which device did you order? Please include the colour and memory size, I'll check our stock levels.
Chris

[chrispink776]

hi it is 

Samsung Galaxy S23 5G 256GB Phantom Black

[Christopher_G · Accepted solution]

Thanks, @chrispink776 

The current estimated timescale for that model is to expect delivery within 7 days. DPD will be in touch the day before and morning of delivery. I hope it's there soon for you.
Chris