iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

[King-Boss]

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.95000 views thank you for your support and love.

lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏 

[Jaay125]

Hi,

Im slightly concerned on delivery times of my preorder. As I understand it, it mentioned the delivery will be on the 23rd October for my preorder. I’ve looked on the email it says within 21 days as an estimate. I got into the order and it says within 14 days. I don’t really know what it means. Are these estimates and the arrival of my device will be the 23rd? Like I mentioned it said it will deliver on the 23rd when I originally purchase the device. 

Please can someone clarify this with me? 

I was under the impression that it would be launch day. 

Thanks

[007dan91]

For those having issues tracking xko numbers. Try using both your mobile number and email address, also try a different web browser.

For me, I get the 'Sorry, that didn't work!' message when I track on the Safari browser on the Mac, thats using both my email address or mobile number. However if I use Firefox or Chrome, the tracking page finds my order, that's with me using either my email address or mobile number.

I've also had a text message this morning from EE saying the documents to my iPhone Duo agreement are available online. So I'm hopeful for the 23rd.

Hope that helps.

[eeunderstnding1]

xko tracking still not working

Got an order confirmed email today

Went to track it says this

Order dispatched on:

Date not found

Estimated arrival on:

Date not found

but when ordered it said 23/10

[Mvoykov]

So i called them and basically they were confused as well as the order was in the system but not at the same time. I only had XKO. 

Long story short - i had to re-order and now it days “Date not found” and its at “Awaiting Dispatch” status. God knows whether im gonna receive it this year at this point. 

[donkey172]

I’m disgusted with it. Phoned back again to see if they can do anything and they’re quoting 28 days plus. So I’m going to go without this year. Cancel the 4 contracts with EE in September next year and go somewhere else. I’ve been told that “on release day the website never works properly and you should’ve phoned”. EE a multi million pound company can’t make their website stable/work. So stuff them, no more purchases from them. I still have the order confirmed email but I’m told it’s not fulfilled.

[Mvoykov]

Same but it means nothing basically as the website EDDS are useless.

also not everyone can call them and wait for 30 min on the phone as people are working. Its quicker and easier to just order through website.  

[hakeemmalik]

Had the exact same bs response as you did. I told them I would be walking and cancelling everything and taking my business elsewhere. Absolute shambles. 

[nizzy_dy1]

I was told that I will have it for launch, as it was showing a lot of stock at the time. Bear in mind I went with the 512 rather than the 256

[nikkoman77]

That’s strange, I got my xko at 13:06 so expecting on launch. Just called and they went through and said that I should expect it on launch day and to look out for a text from DPD weds/thurs. Said there is nothing on the notes to expect otherwise. Ordered a 512gb Starwhite 

[Deanorourke]

I’ve ordered the 256gb night sky, so potentially a longer wait time? I’ve just asked on the chat with them again as I’ve seen quite a few replies here about orders not actually being fulfilled. They just said it’ll be starting from the 23rd on a first come first serve basis and although my tracking number isn’t working, the order has 100% gone through. Hopefully I’ll get it around launch 🙏