iPhone 18 Pro Max.

MeganP2 · ‎11-10-2026

Hi, I ordered the IPhone 18 Pro Max in Burgundy 256GB on Friday (9th October). As far as I’m aware I didn’t see any information while ordering regarding any delay in dispatch. I did order later on the Friday night and I understand it’s the weekend hence the no update but I’m just wondering if there still is a backlog and how long this is? Not in any rush, just curious is all.

Thanks.

garybs29 · ‎11-10-2026

It does show timescales on the device page, must have just been missed. FWIW it shows this now (more than 28 days) so may well be the same for you

Schockwave · ‎11-10-2026

Hello @MeganP2 ,

Welcome to the community,

Have you received email confirmation? It could also go into your junk/spam folder, worth checking.

I hope one of the community staff can give you a rough idea.

@garybs29 , Thank you, have just read your reply as I was writing this.,

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

Michael_D · ‎11-10-2026

Hi @MeganP2

Welcome to the community.

The estimated dispatch time for the iPhone 18 Pro Max 256GB in Burgundy was more than 28 days when you placed your order, as @garybs29 has mentioned.

Once there is stock for your order, you'll get a text or email, or a notification in the DPD app if you have that, to let you know it is on the way and when to expect delivery.

Michael