08-10-2025 12:14 PM
I ordered my phone on the 22/09/25 and was originally told 2 weeks. I was then told 21 days but my tracking is just not updating. I got a text message last Tuesday to give me the tracking number and then another message yesterday saying my order is coming soon but my tracking still sits at order confirmed. It’s not that I’m in a rush for my phone but I go away on Tuesday morning so if I’m not here for the delivery I need some warning to work something out.
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08-10-2025 01:56 PM
Hi @Talulahmae
Welcome to the Community.
All orders placed from 15/09/25 for the iPhone 17 Pro Max 512GB Cosmic Orange are showing as expected dispatch within more than 28 days. I'm really sorry if our team has advised a different timescale to this.
Once stock is assigned to your order, you'll receive further updates directly. DPD will also reach out and set your delivery date and timeslot, so keep an eye on the DPD app for this happening.
I hope you have a great time away!
Linzi
08-10-2025 01:56 PM
Hi @Talulahmae
Welcome to the Community.
All orders placed from 15/09/25 for the iPhone 17 Pro Max 512GB Cosmic Orange are showing as expected dispatch within more than 28 days. I'm really sorry if our team has advised a different timescale to this.
Once stock is assigned to your order, you'll receive further updates directly. DPD will also reach out and set your delivery date and timeslot, so keep an eye on the DPD app for this happening.
I hope you have a great time away!
Linzi