12-12-2025 02:32 PM
Work for Openreach and did an order via our colleague form. I was advised that the order was properly placed on Monday 8th December.
Since that point it has shown as delivery in 7 days, however when looking today it shows on EE site as delivery within 3 days.
Do you know if mine has been processed or when it will be? Or where you are at with regard to fulfilling orders placed on the iPhone 17 Pro Max in Cosmic Orange 256gb?
Thanks
12-12-2025 03:55 PM
Hello @Dadsaurus22 ,
Welcome to the community,
You will receive notification from DPD up to the evening before delivery once the device has been dispatched and another one on the day of delivery with a one hour window and a PIN number that you show the driver before receiving your device.
We have no way of knowing when the delivery will take place, but it sure looks like it could be within 3 days.
12-12-2025 04:45 PM
Thank you.
I have noticed on some other posts where it’s been posted that orders up to a certain date have now been fulfilled. Are you able to see that information?
13-12-2025 10:14 AM
Hello @Dadsaurus22,
Welcome to the EE Community
Our oldest back order on the iPhone 17 Pro Max 256Gb Cosmic Orange shows as 10th Dec. If you have not received any dispatch information yet, I would recommend giving us a call so one of our guides can double check your order to confirm its current status.
Alex