I ordered this phone as an early upgrade on 30/9 and was quoted 'up to 7 days' for delivery. A short while later I was told I have until 16/10 to return my current phone.
From seeing other posts on here, I suspect that the 'up to 7 days' will become 'up to 28 days and then wait for DPD notification'. The £200 upgrade fee and £130 deposit have already been taken and whilst my new monthly fee won't kick in until I receive the new phone, I am currently £330 down and no date for the arrival of the new phone.
I'm also fearful that the new phone won't arrive in time before I am due to return the existing phone. Will this date be extended if I haven't received my new device before then?
Will those customers who were originally quoted 'up to 7 days' receive their new devices first? Does EE have sufficient stock for all those that were originally quoted 'up to 7 days'? I'm finding it very hard to get any update, let alone a reliable update.
Can ANYONE help put my mind at ease? Or will I just have to wait and wait and be £330 down in the meantime.
