19-09-2022 12:51 PM
Hello i pre ordered an iPhone 14 pm 512gb space black and Apple Watch on the 9/9/22. i had a confirmation email saying your orders on its way for the phone with no order number / tracking number , i had to chase the order to get an order number 02 , but i did get an email confirming my order for the watch with an order number 002 .
the tracking number for the phone 02 just comes up with Sorry, you can't track this order type just yet.
the tracking number for the watch 002 works and i even had an email telling me your waiting on a delivery date from apple
so why doesn’t the tracking number for the phone work ,how can i track the order for the phone when then number doesn’t work and just get get you have to wait for DPD to txt to get an eta ,
19-09-2022 02:25 PM
Hi @Dantour1
If tracking doesn't work you need to speak to EE CS on 150. They will likely let you know this device is on back order as there is no stock.
Thanks