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iPhone 14 pro stock and order update

luluboo90
Contributor
Contributor

Hi

I ordered my phone in store on Monday and was sent an order number but when I type it in it says 

Sorry, you can't track this order type just yet.

Has anyone ordered this week and received any updates? 

20 REPLIES 20
Jon_K
Former EE Employee

Hi @luluboo90.

What colour and memory size did you order?

Jon

luluboo90
Contributor
Contributor

Hi Jon 

 

I ordered the deep purple 128gb

 

Thanks 

Jon_K
Former EE Employee

Thanks @luluboo90.

The current guidance on that model is to expect dispatch within 14 days.

Jon

Hi, I ordered a 14 pro max space black 128gb on the 20th october and still had no update on delivery? 

Jon_K
Former EE Employee

Hi @Sasha1212.

That model is expected to be dispatched within 21 days.

Jon

Thanks for the reply Jon

 

I think the issue a lot of people are facing is that there are no updates from EE about Apples stock and we are left in the dark just waiting around, plus that DPD can just text on the day and we may not be in. Surely EE can issue some sort of update to the people waiting, if they have been restocked, how much longer we may have to wait?

 

Thanks

Hi, 

 

How long is the wait for the Iphone 14 Pro Max 512GB in Deep Purple please? 

 

Thanks 

Leanne_T
EE Community Support Team

Hi @Shamsahx

The delivery guidance for any new orders is currently showing as 'expect dispatch in more than 28 days'. The orders are all sent out on a first come, first served basis clearing the oldest orders first.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

Leanne.

The pro max 256G deep space black I ordered on October 9th has not yet shown the delivery date, but every week there are messages saying that the order is normal, please be patient.