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iPhone 14 pro max

Manbat
Investigator
Investigator

Can someone give me an idea on how long I’ll need to wait for the phone ? 
mot was ordered and confirmed for delivery on launch date ? 
not sure if it’s easier re ordering in store ?

7 REPLIES 7
Northerner
EE Community Star
EE Community Star

Hi @Manbat 

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

You'll need to speak to EE order tracking to establish a more accurate date if the tracker doesn't say. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I’ve followed the link and it says the order is confirmed. !

Sent from xxxxx xxxxxxx's iPhone

Leanne_T
EE Community Support Team

Hi @Manbat

Which model, including size and colour did you order? 

Leanne.

Purple iPhone 14 pro max 512gb

Sent from xxxxx xxxxxxx's iPhone

Leanne_T
EE Community Support Team

Thanks @Manbat

Once your order has been dispatched, DPD will be in touch with tracking details for the delivery. 

You can view current estimated delivery times for new orders on the EE Shop. 

Leanne.

The point I’m making is I ordered it the week before release date …..
it’s a long wait ?

Sent from Wayne Thompson's iPhone
James_B
EE Community Manager
EE Community Manager

Hi @Manbat,

Pre-orders are being dispatched on a first come, first serve basis as we receive stock from our supplier.

James