cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DPD Message Link is for someone Else

HasanKel
Visitor

I ordered the new IPhone 14 Pro Max Gold 512gb on Monday, today I received a text from DPD saying my order was to be delivered between 5PM & 6PM.

 

I clicked the Link and it took me to a tracking page on DPD where the order is for a completely different address and for a person who I’ve never met or even know of?

 

on my EE Order Track page I’m still waiting for the Deivery date to be confirmed etc. it still says Order Confirmed.. 

 

Help Please I’m not sure what’s going on..

1 REPLY 1
Jon_K
Former EE Employee

Hi @HasanKel.

 

Welcome to the community.

 

I'd recommend getting in touch with our Customer Care Team so they can check the current status of your order.

 

Jon