iPhone 14 pro max expect delivery date?

[Sachin0598]

Hi, some told that the batch who places the order between last week of the October are getting there devices delivered, can somebody tell me if EE is getting restock in and people who places order start of the month will they receive it this next expecting days? Because when i place order the delivery time was 14 days and now on EE website is showing 28days, can someone give me a information about this. 

Thanks

[Schockwave]

@Sachin0598 sorry, no idea, who told you this and where did they get this information from? This is not customer service, so we would not know, not heard anything thus far, orders are done on a first come first serve.

Which one did you order, colour and storage size, maybe one of the community staff will be able to answer

@Jon_K  do you know anything about this?

[Jon_K]

Thanks @Schockwave.

Which model, memory size and colour did you order, @Sachin0598?

Jon

[Sachin0598]

I ordered iPhone 14 pro max 256gb black, when i order EE told me they have in stock was 1-2 pieces, but after order they said the device will be dispatch within 14days, is this information correct do you think? 

[Jon_K]

Thanks @Sachin0598.

The 14 days timescale you were given is correct.

What do you mean by 1-2 pieces?

Jon

[Sachin0598]

Ok, thanks for the reply, i mean 1-2 pieces in stock, when i called EE to place the order for Iphone 14 pro max 256gb space black, i told by EE that they have the last 1-2 Iphones in stock and will be send in 24hrs and i will get it by 2/3 working days from 02 November, but anyways when I didn’t get the iPhone in 2/3 working day i called them and asked them and they told me it will be dispatch in 14days now. 

[Schockwave]

@Sachin0598 , thank you for the update and explanation, hope you get yours soon.

[Booloooz1]

I have the same problem!  I ordered my new deep purple iPhone 14 pro max 256 gb last Wednesday and it hasn’t arrived.  I wasn’t told that there was a delay.  I have been round the ee site that I am dizzy and very worried.  I have a tracking number but get a message saying it can’t be tracked at the moment.

Booloooz1

[Leanne_T]

Hi @Booloooz1

The delivery guidance when you placed your order was 'expect dispatch within 21 days'. We'll send you a text with tracking details as soon as your delivery date is confirmed.

If you would like to check the order and tracking number, please get in touch on 150 or 0800 079 8586.

Leanne.       

[Booloooz1]

Thank you so much. Very helpful. In the past updated phones have always been received very quickly.

Sent from my iPhone