iPhone 14 pro max deep purple

[Sarasofia21]

Hello, I placed an order for the iPhone 14 pro max in deep purple on the 14th October and still haven’t received any tracking information and my device still hasn’t been delivered. Please can someone advise me on when I should receive it as this makes it 35 days now which is over the estimated 28 days I was told. Thank you

[Leanne_T]

Morning @Sarasofia21

Thanks for coming to the community. 

We clear orders on a first come first served basis, clearing the orders from oldest to newest. 

DPD will be in touch with you when it's ready to be delivered.

If you would like to discuss your order, I would suggest speaking to our Mobile Care team on 150.

Leanne.