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iPhone 14 Pro Max DELAYED

Crazyig
Investigator
Investigator

‎16-09-2022 12:47 PM

If you’re expecting an IPhone 14 Pro Max this is the latest from an advisor at 12:20 16th sept.

They have informed me that the 14 Pro Max in particular has been delayed with next to none of this mode being delivered today- they will be delivered within 21 days of launch. All other iPhone 14 models are not affected and delivering from today.

 

Not the best news, I’ve raised a complaint for sure as there has been ZERO communication for this and people have been left waiting!

12 REPLIES 12
Northerner
EE Community Star
EE Community Star

‎16-09-2022 01:01 PM

Hi @Crazyig 

If you've ever ordered an iPhone on launch day before then you know this delay is part of the Apple sales journey. 

It says delivery for the 7th October for this device on the Apple site. 

You should keep checking EE order tracking for updates.

https://myaccount.ee.co.uk/orderdetails

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star

‎16-09-2022 01:25 PM

@Crazyig  It’s not EE it’s Apple,  apple have actually reduced the number of this model type they are shipping for launch day.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Emilyobrien2402
Investigator
Investigator

‎16-09-2022 01:43 PM

It was the same last year with the 13 pro max with delays it’s always the pro max and I’ve ordered it and I’m still waiting on a confirmation for it to be dispatched defgo going to be next month now before I get it they tell us on phone we will receive it on the day when we don’t 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Emilyobrien2402

‎16-09-2022 01:59 PM

@Crazyig  No one should be told they receive it on launch day as pre-orders always outstrip what EE receive from Apple.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Rowenna1
Contributor
Contributor

‎16-09-2022 02:13 PM

  • Was told today all pre-orders are in warehouse waiting to be picked up.
  • No delay if pre-ordered as stock in when ordered.
  • should be tomorrow delivery. 
    Think we are all being told different
  • Told only non pre-orders will be 2-3 weeks wait
0 Helpful
Tomb77
Investigator
Investigator
In response to Rowenna1

‎16-09-2022 03:25 PM

Still waiting for mine also. No communication at all. But agree seems people are being told different things. Was looking forward to getting my hands on the Pro Max as moving back from Samsung.

0 Helpful
Chapo
Investigator
Investigator

‎16-09-2022 03:29 PM

Told today up to 28 days as no stock. Again sold when pre ordered would be Friday 😞

0 Helpful
Twambie
Investigator
Investigator
In response to Chapo

‎16-09-2022 05:02 PM

Was told the same thing, no stock and maybe next Thursday but that is also not guaranteed.

0 Helpful
Mringram
Valued Contributor
Valued Contributor

‎16-09-2022 05:32 PM

DPD have mine...Will get delivery Wednesday...I live in middle of nowhere in North East Scotland so next day delivery is no existent and funeral Monday....hence Wednesday 

0 Helpful