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iPad A16 delayed

bmag1
Investigator
Investigator

Hello

I ordered an iPad A16 128GB Silver WiFi on 19/10/2026c where the estimated dispatch time was within 1 day 

on 20/10/2026 I received an email saying that the order was delayed. 
Is there any way to check when my iPad would be dispatched or how long can I expect to wait for it?

Thank you!

6 REPLIES 6
Ali_A
EE Community Support Team

Hi @bmag1 

Welcome to the EE Community forums! 

You can track all orders our Track Your Order page.
 
We don't have any update yet on the delay, however once your order’s been shipped, you’ll receive an email with a link to track your order in the EE app. You can track your order via the EE app at any time.
 

Find out more at EE Tech orders | Help | EE

Ali

IMG_9892.jpeg

 

The order tracking page just shows that the order is delayed. It doesn’t give a timeline as to when i can expect it. Please help. 

Chris_S
EE Community Support Team

Hi @bmag1,

I've checked our stock page, and the tablet is showing as more than 28 days for delivery at the moment.

We do have other colour options in stock though.

Would you consider going for a different colour?

At the time of ordering the device, the dispatch time was within one day. Could i expect to receive it sooner than 28 days?

Chris_S
EE Community Support Team

I'm not able to look at the historic dispatch times for tablets @bmag1, I can only see what the current wait time would be for new orders.

It's certainly possible that the device could turn up sooner for you though.

If you'd like us to take some details and look into your order a bit deeper for you, you can give us a call and a guide will be happy to help.

Chris S