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delivery update

6grl
Contributor
Contributor

I ordered the iphone 15 pro max white 256GB on tuesday 21st of november. when i ordered the phone, it said it’s usually despatched within 14 days and now it’s changed to despatched within 7 days. Since i ordered it before it changed then does that mean started from the 21st it will despatch within 7 days? Please could i get an update on where my iphone is and when i’m supposed to be expecting it. 

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@6grl  If it’s now down to 7 days on the waiting time you should expect it very soon, ie in the next 5 days. 
You’ll have to speak with customer service to get more information on your order. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Deeps8
Investigator
Investigator

Hello

 

how do you know the time has reduced? 

Hi, i know because when you go to order the phone, it should say when it usually despatches and when i ordered mine it said the white one usually despatches within 14 days but today i checked and it said 7. 

IMG_2903.png

 hello

mine still says this despite ordering last Friday. Fingers crossed soon!

Hopefully you get yours very soon. I can’t even track mine sadly.. not sure why.

Thank you! I hope you get your phone soon too. All a little annoying really.