@adam_lc , you need to get the restriction lifted and as you are a pay as you go customer, you need to ring customer services with a credit card and pay a refundable amount to get this changed, or go to an EE store with photo ID and do it that way.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
